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Federos is a software product for the design, execution, management, and continuous improvement of business processes, which integrates human and IT Management Systems resources.

It is targeted at the IT Operational environment to help our customers achieve their business priorities ( ref. Gartner ) including:
  • Business process improvement
  • Attracting and retaining new customers
  • Creating new products and services (innovation)
  • Reducing enterprise costs
  • Improving workforce effectiveness
Federos helps our customers achieve the business priorities described above by  providing business operational benefits including:
  • Simplification and continuous improvement of IT operational and business processes
  • Enforced IT service quality
  • IT operational cost reduction and proven ROI
  • Improved IT operational efficiency
  • Enforced IT operational compliance and audit
  • Fast time to benefit through rapid deployment
Federos’ key capabilities which deliver these business operational benefits include:
  • Integration of multi vendor IT Management Systems
  • Visual design and documentation of tailored business processes using a simple interface
  • Automated execution of the customer defined processes, interacting with both human and system resources through a validated interface
  • Continuous improvement of business processes and operational efficiency by highlighting issues and providing performance reports for improvement analysis
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